There was a case when my Crystal Reports 2008 was hanging after opening (can't even open a file or do any other thing), so here's what you can do to fix it.
Go to Registry (Start -> Run -> Regedit)
Locate: HKEY_LOCAL_MACHINE\SOFTWARE\business objects\suite12.0\crystal reports
and look for DisableCheckForUpdates and change it to a "1".
It works for me!
Source: here
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